AI-Driven Security Is the Best Defense Against Phishing Threats: KnowBe4 Executives From Cisco, Datalogix, and other Companies Are Exposing this Inevitable Danger. Note also that many of these companies have been in a state where they need to rehire former security pros (e. g., Dave Graham) or hire highly trained new professionals who are able “to read” computer communications for them because their past experience makes it quite easy for cyberattackers just like yours truly if given enough time and training.

Phishing attacks have truly become a scourge for organizations worldwide. From garage stores to the largest enterprises, email-based, phone-based or SMS-based phishing attacks and social engineering attempts have spared no one. In fact, 85% of U.S. organizations suffered phishing attacks in 2020, with only 3% of workers reporting such attacks to the management. Moreover, the frequency of phishing attacks becomes even more of a concern if we consider that 97% of targeted recipients are unable to recognize sophisticated phishing emails as fake. Phishing and social engineering attacks target the human element at all organizations, appealing to people’s curiosities and needs and exploiting their trust to lure them into sharing sensitive data, credentials, or even money.
In other words: Social Engineering is becoming ubiquitous – because they’re real! And not just from hackers stealing your credit card number either (we’ll get back on that topic another day). The problem here is simple enough, but it’s also very confusing when you hear things like, “When someone actually tries [social engineer] tactics” thrown around so much by those who don’t need any further context about why these types can be successful too – based purely upon personal experience where I’ve seen everything along the way being effective. But hey, isn`t great marketing…? You know what could help keep us protected against this menace though?

Here is a summary:

The frequency of phishing attacks has almost doubled this year compared to 2020, and this has imposed a huge strain on organizations. It is not just the number of attacks but also the complexity of attacks that organizations had to deal with in the recent past. Therefore, there is a pressing need to train all users to recognize various forms of phishing attacks and practice cyber hygiene to reduce their exposure to phishing attacks. That is where security awareness training comes in. While security experts and IT security teams are now increasingly relying on technology, such as automation tools, to defend against various forms of cyber threats, there is also a pressing need to focus on the human element as this is what social engineering attacks are aimed at. In short: educating people about how they can protect themselves or other members from cybersecurity problems will ultimately lead them into further vulnerability prevention strategies which include behavioral programming (also known by the acronym “BM”, meaning Behavioral Modification), self-monitoring, etc.


This article was written under supervision of Dr Wojciech Zalewski who works for Bnet Security Services based out Western Australia. He did his PhD study focusing mostly around computer systems attack detection methods used globally especially through techniques like XSS analysis. To learn more about our software services visit.

Most organizations offer generic training to employees from different departments but bundling them together in groups instead of offering curated anti-phishing training to individual employees. However, the ideal way is to focus on the individual needs of every user and provide specific training to address such needs. That’s where AI comes in. KnowBe4 has developed an Artificial Intelligence-enabled tool that collects all the data related to an individual and leverages machine learning to create specific training programs for different users. The tool takes things into account like maturity levels, what individuals already know, what they have been trained in, things they did well, and things they don’t do well. Then, the tool combines all of that data with the data KnowBe4 has compiled about millions of users across organizations worldwide and recommends the best training program for each user. It does this by using a combination [5]‪‬of existing natural language processing (NLP) tools, reinforcement learning algorithms, artificial intelligence techniques and other relevant knowledge[6]. We’ve spent years working on understanding human behavior ‪and creating custom systems designed around these concepts as early adopters bring their own skillsets along. Today, we are proud—as one big team‹—to announce our latest partnership. This new initiative will give LearnBe 4 access under its current enterprise licensees: Adobe Systems Inc., Google AdWords, Microsoft Corp.’ s Bing Ads Services (b), LinkedIn Group, Pixar Animation Studios.

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